Our VegasNova Responsible Gaming

Why Responsible Gaming Matters to Us

We at VegasNova know that for the vast majority of players, casino games are a fun and harmless pastime. However, we also recognise that a small number of individuals may develop problematic gambling habits over time. Problem gambling can affect mental health, relationships, and financial stability — and that is why Vegas Nova is committed to proactive support rather than reactive intervention.

Our responsible gaming framework is built on three key pillars:

• Prevention — giving you tools before problems arise
• Awareness — helping you recognise the signs of problem gambling
• Support — connecting you with professional help if and when you need it

We want every interaction you have with VegasNova to be one you feel good about — both during and after your session.

Responsible Gaming Tools We Provide

At Vegas Nova, we have built a comprehensive suite of self-management tools directly into your player account. These tools are available to you at any time, and we encourage you to use them proactively — not just when things feel out of control.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you bring into your account. Once a limit is set at VegasNova, it takes effect immediately for reductions and after a cooling-off period for increases — ensuring your decisions are always considered and deliberate.

Session Limits

We offer session time limits that allow you to decide in advance how long you want to play. When your chosen time is up, our platform will notify you so you can make a conscious decision about whether to continue or stop.

Loss Limits

At Vegas Nova, you can also set a maximum loss amount per day, week, or month. This ensures that even in a losing streak, your overall losses remain within the boundaries you have chosen for yourself.

Self-Exclusion

If you feel that you need a break from gambling altogether, we at VegasNova offer a self-exclusion feature that allows you to suspend your account for a set period — or permanently. During self-exclusion, you will not be able to access your account or receive any promotional communications from us.

Reality Checks

Our VegasNova platform can send you periodic reminders about how long you have been playing and how much you have spent. These reality checks are a simple but powerful way to stay grounded during a gaming session.

Account Cooling-Off Period

If you need a short break without fully excluding yourself, Vegas Nova offers a temporary cooling-off option. This pauses your account for a defined period, giving you the space to reassess your gambling habits without permanent consequences.

Recognising Problem Gambling

We at VegasNova encourage every player to regularly reflect on their gambling behaviour. Below are some common warning signs that gaming may be becoming a problem:

• Spending more money or time gambling than you originally intended
• Chasing losses in an attempt to win back money
• Gambling to escape stress, anxiety, or other emotional difficulties
• Neglecting work, family, or social responsibilities due to gambling
• Lying to friends or family about how much you gamble
• Feeling restless or irritable when you try to cut down or stop
• Borrowing money or selling possessions to fund gambling

If any of these signs sound familiar, please do not hesitate to reach out — either to our support team at Vegas Nova or to one of the organisations listed below. Seeking help is a sign of strength, not weakness.

Protecting Vulnerable Players

Here at VegasNova, we have a zero-tolerance policy when it comes to underage gambling. Our registration and KYC (Know Your Customer) process includes strict identity verification, and we will not allow anyone under the legal gambling age in their jurisdiction to open an account or play on our platform. If we discover that a minor has gained access to an account, we will immediately suspend that account and take appropriate action.

We also take steps to identify and protect players who may be at risk due to mental health vulnerabilities or financial difficulties. Our Vegas Nova support team is trained to recognise behavioural patterns that may indicate a problem, and we may proactively reach out to players we believe may need assistance.

External Support Organisations

We at VegasNova want to make sure you always have access to professional support, regardless of where you are in the world. Below are some trusted organisations that offer free, confidential help for problem gamblers:

We strongly encourage you to explore these resources if you or someone you know is struggling. At VegasNova, we are always happy to assist you in finding the right support.